The drivers that we had for the package warehouse operation did a cracking job. They were in constant communication with us to provide delivery updates and were always on time with their drops. Both drivers were very professional over the phone and we had no issues reported from our depots. I look forward to them carrying more loads for us in the future.
Stuart – Contracts Manager
Freight First offer excellent “out of the box” thinking whenever I go to them with an unusual or time sensitive request. No job is too small, too big or too difficult for them to come up with a solution keeping my customers and myself happy. No matter who you speak to in the office they are knowledgeable and friendly and I never hesitate to recommend Freight First to anyone who is looking for a transport solution
Sarah, Customer Service Supervisor
“I have been using Freight First as my preferred transport provider for the last couple of years now, the 5 star service they provide us with is second to none, our contact is Yvonne who is excellent, but also the whole team are a pleasure to speak to. They offer a quick response time, can assist with urgent jobs but also offer us very competitive Prices, I would highly recommend to anyone looking for a ‘transport one stop shop’ as they really can help with any enquiry, no matter how small or large.”
Georgie, Branch Manager
I use Freight First because they are just a click away from the job being done and dusted. Their customer service is second to none – they even speak to my customers for me when there is a problem. I’d recommend Freight First to anybody. I won’t use anybody else for my exporting; they take all the hard work and make life easy for me.
Bev, Chemical Manufacturer.
“I use Freight First because they are punctual and reliable. They are friendly, helpful, flexible and always willing to find a solution. Their customer service is excellent! I’d recommend Freight First because they are not just another company. They work with you to understand and find the right solution for your requirement.”
“I use Freight First because they have a first class service; they offer complete, hassle-free delivery. Their customer service is world class and their prices competitive. I’d recommend Freight First because they deliver on their promises, on time, in full.”
Niall, Food and Drink Manufacturer.
When we initially used Freight First our staff were pleasantly surprised to note that the driver of said company was the only one to ask if we had additional protection strips that he could use against our pallets to stop any chafing from the trailer straps. This shows a level of care beyond what we have expected from other freight hauliers. Not only are the drivers conscientious but, the office staff strive to provide accurate paperwork and proofs of deliveries in record time. To sum up the company, we would say that they provide a level of service which we have not experienced in the last twenty years and now, in this economic climate, it is good to know that the customer still comes first.
Operating our business in the time specific delivery sector means our clients have high expectations of us and the businesses we partner with. Freight First excel with their urgent HGV service and have often provided us with a solution where others have fell short. Simon, Kev and the team are great to deal with and do a great job start to finish.
We have had a long standing business relationship with Freight First. They have Become one of our most popular sub-contractors as they supply us with an Exceptional service. They are able to offer us excellent storage facilities as well as being extremely helpful with any special instructions and with any last minute changes. We would not hesitate in recommending Freight First.
We have dealt with Simon and his team for the past 5 years and they have grown into a very important tool for our business covering deliveries all over the uk.